Roman Mars states in this podcast that banks are designed to only serve a certain type of customer, or an insignificant range of customers. He provides an example of a construction worker worrying about tracking dirt on the carpet, and feeling self conscious, or like a “jerk.” I don’t know if this is the greatest example ever, but I can somewhat relate to what Mars is saying. I used to do Jimmy Johns delivery, and it just so happens that there was a Wells Fargo in the delivery radius.
I never really liked having to deliver sandwiches to the bank that I would go to for my financial matters. I think the reason why I didn’t like to go in there was because I was in my Jimmy Johns outfit, and I always felt like all eyes were on me as soon as I got inside. I think more populated, public places made me feel that way. I may or may not have been self conscious going in there. Maybe I felt that way because I was doing a service for whoever ordered a sandwich, and I was at a place where I would go to get a financial service done.
The Wells Fargo atmosphere was different than anywhere else I would go. As soon as I entered through the double wide doors into that Wells Fargo I was immediately in the lobby room. I would then go through the second set of doors into the main room. Every time I would be greeted by a gentleman in a button down shirt, tie, and dress pants. He would ask me who the delivery was for, and would direct me to their location. Clearly, there was a more luxury vibe that they were going for. Another reason why I had some sort of attitude about delivering to Wells Fargo is because they were notorious for not giving tips. I dreaded having to take deliveries to one lady, Alexis. What Alexis would do every time is she would give me an envelope. In that envelope was exact change for the order. I am still quite perturbed by the nerve of Alexis to be able to do that every time. That alone has changed how I look at Wells Fargo. Alexis was the person that never tipped, but it seemed to be a recurring pattern among the workers there. In the end I lost respect for the bank tellers at that Wells Fargo, and the classy vibe I now realize is just one big shtick.